At Smart Web Care Center, we are committed to delivering high-quality digital solutions. Please read our Refund and Returns Policy carefully before making a purchase.
1. Digital Products & Services
Our services primarily include digital products such as:
- Website design & development
- Domain registration & web hosting
- SEO & digital marketing
- Software or plugin customization
- Training and consultation services
Due to the nature of digital services, all sales are final once the service has been delivered or access has been granted. However, we strive to ensure your satisfaction and may offer a resolution under the following conditions.
2. Refund Eligibility
Refunds may be considered in the following situations:
- The service was not delivered as described on our website or agreement
- A technical issue from our side prevented service delivery
- You were charged in error (duplicate transactions, etc.)
Refunds are not applicable under these conditions:
- Change of mind after project start
- Delays caused by lack of client communication
- Client’s dissatisfaction due to unclear expectations not discussed beforehand
- Domain registrations or renewals (as these are non-refundable once processed)
3. Timeframe for Requesting a Refund
You must request a refund within 7 days of the purchase date. After 7 days, all sales are considered final.
4. How to Request a Refund
To request a refund, please email us at:
Include the following information:
- Full Name
- Order/Invoice Number
- Reason for the refund request
- Screenshots or documentation (if applicable)
We will review your request and respond within 3–5 business days.
5. Partial Refunds or Adjustments
In some cases, we may offer:
- A partial refund depending on the work completed
- A service revision or adjustment instead of a refund
6. Return Policy for Physical Items
Currently, Smart Web Care Center does not sell physical products. Therefore, there is no return or exchange policy for physical items.
7. Dispute Resolution
If you are not satisfied with our response, we encourage open communication to resolve the matter. Escalated issues may be mediated via our support team or through formal channels if required.
8. Policy Updates
We reserve the right to modify this policy at any time. Updates will be posted on our website, and continued use of our services implies acceptance of the revised terms.
9. Contact Us
For questions regarding this policy, contact us at:
📧 info@smartwebcarecenter.com
🌐 https://smartwebcarecenter.com us at for questions related to refunds and returns.